Last Updated: June 2026

Thank you for shopping with Vana Shrubs Pvt. Ltd.

Returns

Due to the nature of food, wellness, and consumable products, returns are accepted only under the following circumstances:

• Product received is damaged.
• Product received is defective.
• Incorrect product delivered.
• Product package is tampered with during transit.

To initiate a return request, customers must notify us within 48 hours of delivery and provide clear photographs of the product and packaging.

Refund Eligibility

Refunds may be approved if:

• The returned item passes quality verification.
• The product received differs from the order placed.
• The product was damaged during shipping.

Non-Returnable Items

The following items are not eligible for return or refund:

• Opened food products.
• Used products.
• Products damaged due to misuse or improper storage.
• Products returned after the specified return period.

Refund Process

Approved refunds will be processed within 7-10 business days through the original payment method.

Contact Us

Email: vanashrubs@gmail.com

Phone: +91-9637553837 / 9518322207